Browse by category

Career Management

Improving your workplace effectiveness
  Maps to CLF capabilities: 1 Career Stage:
Job application and interview skills
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Commercial acumen

Developing business acumen
  Maps to CLF capabilities: 3 Career Stage:
Process Mapping and Analysis for Improved Efficiency
  Maps to CLF capabilities: 3 Career Stage:
Strategy essentials for planning and performance
  Maps to CLF capabilities: 2,3 Career Stage:

Communications skills

Communicating with assertiveness for ESL professionals
  Maps to CLF capabilities: 3 Career Stage:
Customer service: four steps to being sensational
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Effective stakeholder engagement: an introduction
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Facilitation skills
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Fair and respectful workplace behaviour
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Interpersonal skills
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Meetings and minutes
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Ministerial correspondence writing
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Modern business writing
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Negotiation and conflict resolution skills
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Presentation Skills and Meeting Facilitation
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Running great meetings
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Speech writing made easy
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Speed reading: unload your reading overload
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Taking good minutes
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Writing briefs for ministers and executives
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Writing business emails that make an impact
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Writing in the public sector: an introduction
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Writing plain English
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Writing: punctuation and grammar
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Finance

Accounting for Non-Accountants
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Budgeting in the NSW Government context
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Building and managing your budget
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Contract management: how to be effective
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Cost-benefit analysis
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Diploma of Government (Financial Services) PSP50504 Accredited Course
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Economics for non-economists: an introduction
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Finance for non-financial managers
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Finance Refresher for SES - Mastering Your Financial Environment
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Finance: analysing and interpreting reports from finance
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Financial management: fundamentals for the NSW public sector
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Leadership and Management

Building a credible business case
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Bullying and harassment prevention
  Maps to CLF capabilities: 2 Career Stage:
Coaching skills for team leaders
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Corporate governance
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Dealing with difficult situations and behaviours
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Developing high-performing teams
  Maps to CLF capabilities: 1,2 Career Stage:
Diploma of Government (Management) PSP51104 Accredited Course
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Diploma of Human Resources Management BSB50607 Accredited Course
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Essentials for new managers
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Expanding your leadership capabilities
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Fundamentals for supervisors
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How to have those difficult conversations with employees
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Leadership and personality: who you are and how to lead
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Leadership as Mindful Practice
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Leading bold change
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Manager to leader: professional development
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Managing for improved performance
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Managing regional staff: working together apart
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MBTI: Understanding and appreciating personality difference
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Merit selection in the NSW public sector
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Program evaluation
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Public Sector Management Program
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Results and services plans: developing results logic
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Risk management
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Springboard: women's development program
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Strategic thinking: resolving vital business challenges
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Teams: utilising individual differences for high performance
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Procurement and compliance

Gateway familiarisation workshop
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Gateway reviewer simulation workshop
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Governance Essentials
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Overview - Procurement Certification Training Program - PCTP
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PCTP - Level 1 Understanding public sector procurement
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PCTP - Level 2 Effective procurement capabilities
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PCTP - Level 3 Procurement and Contract - Module A
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PCTP - Level 3 Procurement and Contract - Module B
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PCTP - Level 3 Procurement and Contract - Module C
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PCTP - Level 4 Strategic Procurement and Contract Management - A
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PCTP - Level 4 Strategic Procurement and Contract Management - B
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PCTP - Level 4 Strategic Procurement and Contract Management - C
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Project management

Project management: advanced
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Project management: an introduction
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Public policy

Developing and writing operational policies and procedures
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Diploma of Government (Policy Development) PSP51404 Accredited Course
  Maps to CLF capabilities: 3 Career Stage:
Diploma of Government (Project Management) PSP51304
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Ethical problem solving and decision making
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Policy process
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Understanding Government

Capability Framework: how it works
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Inside government
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