IPAA NSW State Conference
The IPAA NSW State Conference is an annual one-day event which aims to provide delegates with opportunities to consider the big challenges facing the public sector, and to hear international and Austeralian experts speak on these issues.
2012 State Conference
ENGAGE, COLLABORATE, INNOVATE: Getting serious on customer service

The 2012 State Conference will be held on Thursday 9 August at the Sydney Convention and Exhibition Centre.
Planning for the conference is well advanced. To express your interest in the conference and to receive information as it becomes available, please complete the form below.
2011 State Conference

The IPAA NSW 2011 State Conference was held on 19 July at the Sydney Convention and Exhibition Centre. Conference presentations are now available online as a webcast. Watch now
Theme
In the face of risks and opportunities of unprecedented complexity, scale and unpredictability, our public sector systems and institutions need considerable reform and renewal.
The IPAA NSW 2011 State Conference addressed some fundamental questions about the issues and challenges facing governments in Australia (with a spotlight on NSW) and explored principles and recommendations around four themes:
Read the IPAA policy paper The Future Course of Modern Government.
Keynote speakers
Delegates heard international and national perspectives from the following keynotes:
The Hon Barry O’Farrell, Premier of New South Wales – The future course of modern government Watch presentation
Professor Peter Shergold AC, Chairman, NSW Public Service Commission Advisory Board – A world class NSW public sector: What would it look like? Watch presentation View slides
Christian Bason, Director of MindLab (Copenhagen, Denmark) – Public design: Leading innovation in government Watch presentation View slides
Ross Dawson, Chairman, Advanced Human Technologies – The transformation of government Watch presentation View slides
Martin Stewart-Weeks, Senior Director, Public Sector, Cisco – The challenges, risks and opportunities for modern government Watch presentation
Program
Commentaries, blogs and Twitter feeds
Experience the state conference through the eyes of our speakers and delegates:
Craig Thomler blogs about the IPAA NSW 2011 State Conference
Ross Dawson blogs about Peter Shergold and the ethical framework of a professional public service
Ross Dawson blogs about Christian Bason and public sector innovation
Richard Langareis on the 2011 IPAA NSW State Conference and the 2011 ANZSOG Conference
Read the Twitter feed