Media Centre
Media releases
Encouraging excellence in public administration (12 December 2011)
The President of the Institute of Public Administration Australia NSW Division, Mr Peter Achterstraat, recently presented two prestigious awards for excellence in public administration.
IPAA calls on governments to get serious on service (30 November 2011)
A policy discussion paper released today by the Institute of Public
Administration Australia (IPAA) found that there are few national, state or local government agencies with publicly disclosed service strategies that match best practice internationally. Moreover, except for South Australia and to some extent the Commonwealth, it’s hard to find directives and guidelines on preparing comprehensive and integrated strategies for delivering public services.
IPAA Policy Paper - Getting Serious on Client Service
For earlier media releases, please visit our Media releases archive.
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