Coaching skills for team leaders

This course maps to capability: 2, 3
COST Prices include GST and are subject to change
Please contact IPAA New South Wales for more information.

Overview

This workshop expands participants' management skills and enables them to help staff fulfil their potential. This workshop teaches the skills of coaching to improve work performance.

Customised Agency Program

Customised agency programs are training programs uniquely designed in content and format to address the particular needs of your organisation. Customised agency programs are delivered at your workplace, thus saving your organisation money and enhancing team building.

All IPAA NSW courses are available as customised agency programs. Case studies and organisational policies and procedures from your organisation can be incorporated into these programs.

IPAA NSW matches the most appropriate consultant to the needs of your organisation, and offers flexibility in content, length and timetable, all at a convenient location. This flexible and cost-effective option benefits all agencies, particularly those with offices in regional NSW.

For further information or to receive a written proposal, contact IPAA NSW:

Tel: 02 9228 5225

Fax: 02 9241 1920

info@nsw.ipaa.org.au

Course Content

This workshop offers an opportunity to learn how to effectively manage team performance, to assist the career advancement of staff and to hold meaningful coaching conversations in order to improve work performance and productivity.

Course Outcomes

By the end of this course attendees should be able to:

  • recognise when it is appropriate to use coaching to improve work performance
  • identify the characteristics of an effective coach
  • understand the coaching process and apply the GROW model of coaching
  • conduct effective coaching conversations and ask appropriate coaching questions
  • improve communication and listening skills
  • understand the differences in adult learning styles and apply this knowledge to the coaching process
  • tackle performance management challenges through coaching
  • understand the benefits of coaching in staff development.

Benefits to your organisation

  • managers, supervisors and team leaders are able to effectively manage the performance and development of employees

Benefits to you

  • increased effectiveness as a manager, supervisor and team leader
  • improved interpersonal skills