Essentials for new managers

Overview

This workshop assists participants to improve their understanding of themselves and their team members. It encourages them to build action plans to improve their time, stress and performance management and helps them to analyse their own network and develop strategies to enhance it.

Course Content

This practical two-day workshop helps new managers identify what they need to do to work more effectively and equips them with the skills to do it. The workshop explores the role and responsibilities of those in supervisory positions and teaches skills that help get the best from work colleagues. It teaches techniques for delegating work effectively, setting work goals and prioritising work, and building personal and staff performance plans. It also gives tips on managing stress. Participants practise on-the-job coaching and feedback skills, and learn what they need to enhance professional networking and progress as a manager.

Course Outcomes

By the end of this course attendees should be able to:

• recognise their own and others’ behaviour styles and use this knowledge to manage themselves and others more effectively in the workplace
• identify good time management practices
• create a personal time management strategy
• identify the advantages of and barriers to delegation and create a clear delegation plan
• develop on-the-job coaching skills
• build a plan of action to respond more effectively to stress
• develop an individual performance plan based on their job description
• identify supporting networks and areas needing more support, and build networks.

Benefits to your organisation

• team and organisational outcomes achieved more effectively
• increased efficiency through enhanced team and individual performance
• reduction in downtime as a result of improved communication and role clarity

Benefits to you

• more confidence in managing staff, delegating work, coaching others and dealing with resistance
• increased effectiveness through better time management, improved delegation and appropriate task allocation
• ability to achieve better team results by setting clearer goals and priorities, getting delegated work back on time to the standard required, and building team processes that encourage greater team participation