Ethical problem solving and decision making

This course maps to capability: 3
COST Prices include GST and are subject to change
Please contact IPAA New South Wales for more information.

Overview

This program helps participants manage ethical issues and sustain an organisation’s high standards of integrity and professionalism. It raises staff awareness of the Code of Conduct and associated policies, giving staff the core concepts and skills to avoid and resolve ethical problems.

   

Customised Agency Program

Customised agency programs are training programs uniquely designed in content and format to address the particular needs of your organisation. Customised agency programs are delivered at your workplace, thus saving your organisation money and enhancing team building.

All IPAA NSW courses are available as customised agency programs. Case studies and organisational policies and procedures from your organisation can be incorporated into these programs.

IPAA NSW matches the most appropriate consultant to the needs of your organisation, and offers flexibility in content, length and timetable, all at a convenient location. This flexible and cost-effective option benefits all agencies, particularly those with offices in regional NSW.

For further information or to receive a written proposal, contact IPAA NSW:

Tel: 02 9228 5225

Fax: 02 9241 1920

info@nsw.ipaa.org.au

Course Content

This workshop is for anyone who needs to anticipate and avoid instances of unethical conduct and deal with these as they arise. Participants focus on addressing apparent, possible and real conflicts of interest, managing tensions between public sector values and personal values, responding to directions and requests that appear to conflict with ethical standards, and promoting ethical principles in the public sector.

Course Outcomes

By the end of this course attendees should be able to:

  • gain skills in identifying ethical dimensions to decisions, within a public sector framework
  • articulate the key principles of and steps in ethical standards and codes of conduct
  • understand and apply key elements of those standards and codes, such as confidentiality, natural justice, fairness and impartiality
  • make decisions consistent with the ethical framework, code or model
  • implement a sound problem-solving approach to understanding and handling ethical dilemmas
  • identify how to raise ethical issues and seek support in addressing them
  • define conflicts of interest, describe their consequences and identify issues that have the potential to become conflicts of interest
  • use a structured approach to resolving conflicts of interest.

Benefits to your organisation

  • raised awareness amongst managers and staff of their ethical obligation and the consequences of unethical conduct
  • common understanding of ethical standards and requirements

Benefits to you

  • ability to help identify and resolve ethical problems effectively
  • confidence in explaining ethical problem solving and decision making to others
  • ability to establish and/or maintain fair procedures