Fair and respectful workplace behaviour

This course maps to capability: 1, 2
COST Prices include GST and are subject to change
Please contact IPAA New South Wales for more information.

Overview

This course provides leaders and people managers with the tools to develop and maintain fair and respectful workplace behaviour within their team(s).

Customised Agency Program

Customised agency programs are training programs uniquely designed in content and format to address the particular needs of your organisation. Customised agency programs are delivered at your workplace, thus saving your organisation money and enhancing team building.

All IPAA NSW courses are available as customised agency programs. Case studies and organisational policies and procedures from your organisation can be incorporated into these programs.

IPAA NSW matches the most appropriate consultant to the needs of your organisation, and offers flexibility in content, length and timetable, all at a convenient location. This flexible and cost-effective option benefits all agencies, particularly those with offices in regional NSW.

For further information or to receive a written proposal, contact IPAA NSW:

Tel: 02 9228 5225

Fax: 02 9241 1920

info@nsw.ipaa.org.au

Course Content

The course examines the critical need for fair and respectful workplace behaviour and includes the legal context and the particular responsibilities of leaders and people managers. It focuses on how to identify unfair treatment, discrimination, harassment and bullying and how to prevent them from happening. It looks at what action can be taken if such behaviour is suspected, seen or heard by a leader or people manager and appropriate action if someone reports that it is happening – including the basic steps involved in resolving complaints and grievances.

Course Outcomes

By the end of this course attendees should be able to:

  • define what is and is not fair and respectful behaviour, unfair treatment, discrimination, harassment and bullying
  • understand why it is critical for leaders and people managers to develop and maintain fair and respectful behaviour and eliminate all forms of unfair treatment, discrimination, harassment and bullying
  • assess the risk of problem behaviour occurring in their team(s)
  • develop and implement a risk prevention plan for their team(s)
  • know what to do if they suspect, see or hear any unfair or disrespectful behaviour
  • know what to do if someone reports to them that any form of unfair treatment, discrimination, harassment or bullying is happening.

Benefits to your organisation

  • happier workforce, increased morale, decreased stress levels
  • more productive team members
  • reduction in internal complaints, external complaints, unnecessary turnover, sickness and disruptive behaviour

Benefits to you

  • more productive and satisified team leaders
  • easier people-management job - more time to concentrate on leadership and service development
  • the best people want to work for you