Managing regional staff: working together apart

This course maps to capability: 1, 2
COST Prices include GST and are subject to change
Member
$616.00
Group Booking
$627.00
Non-Member
$649.00

Overview

This workshop offers practical solutions to many issues faced by managers of remote staff, from controlling emails to maintaining motivation and commitment. The workshop is designed for managers with geographically dispersed team members, teams who are not co-located, team members who are from different organisations or managers involved in managing remote resources.

Course Content

This workshop gives an overview of techniques that encourage collaboration, remote working and effective communication, to create a coherent picture of how to get things done in today’s highly distributed team environments. It explores how to effectively manage and reduce emails, identify and manage various types of conflicts within the team and how to launch a remote team effectively. Participants are given an explanation of a range of Web 2.0 tools that team leaders/managers can use to support their team’s improved communications and coordination.

Course Outcomes

By the end of this course attendees should be able to:

  • identify the differences inherent in working with regional/remote staff
  • identify the role of the supervisor in the context of remote communication
  • identify problems encountered by regional/remote teams
  • identify a range of Web 2.0 tools helpful for communications
  • match collaboration tools with the needs of the team and organisation
  • develop techniques to build effective workplace relationships in geographically dispersed teams
  • build a communication plan for remote staff/teams.

Benefits to your organisation

  • improvement in the effectiveness of regional structures
  • reduction in downtime resulting from poor management of regional and remote staff
  • increased initiative, consultation and information sharing

Benefits to you

  • more confidence in supervising and managing regional staff and managing when things go wrong at a distance
  • more confidence in troubleshooting for the wide range of problems unique to virtual and remote working
  • more familiarity with a range of Web 2.0 and online collaboration tools