2020-2021 Annual Report

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President's Report

The operating environment faced by IPAA NSW over the last two years has been unprecedented in our 86 year history and created what was, quite literally, an existential crisis for our association. The results contained within this report show how IPAA NSW has risen to meet these extraordinarily challenging times, inspired by our new transformational purpose statement: inspiring public service to enrich society. Over the last 12 months we have implemented a new client centred business model, developed new ways of working internally and worked to better understand the needs of our customers. The result has been an extraordinary $550,000 financial turnaround including a $155,000 surplus, record levels of membership, and a suite of new professional development and event offerings all tailored to the changing needs of our sector.

I would like to acknowledge the work of my colleagues on the IPAA NSW Board in helping to setup the strategic framework for the work that has delivered an exceptional year of change. In addition, the voluntary work provided by everyone involved in IPAA NSW’s governance over the last 12 months has been extraordinary. This work reflects a deep commitment to IPAA NSW and to the public sector. I was, therefore, delighted that Mark Webb (IPAA NSW Vice President) and Christine Feldmanis (long-time member of our Audit and Risk Management Committee) were successfully nominated as IPAA National Fellows in recognition of their commitment.

I would also like to thank our CEO Madeleine Culbert, and the hard-working team she leads, for their dedication to our association. The small size of this team belies the reach that our work has, and their continued enthusiasm and professionalism, during such challenging times, has contributed to the scale and scope of our achievements. Most importantly, I would like to thank our members, whose involvement in our events, professional development, governance, and the important work of the public sector, allows IPAA NSW to continue to grow and develop

Elizabeth Koff
President, IPAA NSW


Previous Annual Reports

2019-2020 Annual Report:    Read Online   |   Download PDF  
2018-2019 Annual Report:    Read Online   |   Download PDF