Individual Learning

Learn alongside your public sector peers with a facilitator skilled in keeping people engaged face-to-face or online

Online Learning

Learn at your own pace in an online environment with a range of modules that will both test and increase your knowledge 

In-House Learning

Learn alongside your departmental colleagues with content tailored for your organisation by our dedicated facilitators

Our courses are aligned to the NSW Public Sector Capability framework

The NSW Public Sector Capability Framework describes the capabilities and associated behaviours that are expected of all NSW public sector employees, at every level and in every organisation.

IPAA NSW has engaged with facilitators and learning providers to ensure that all short courses, programs and qualifications are not only aligned to The Capability Framework but designed to build the specific behaviours and capabilities at each level.

We have created courses so that learners and agencies can choose and engage in relevant learning opportunities and expand on these as capability development needs evolve.

Our portfolio is linked to the behaviours and outcomes of the Capability Framework. It has been developed from research in, and consultation with, the public sector.


Capability Discovery Tool



The Capability Discovery Tool is an online resource for current NSW public sector employees and for anyone interested in applying for roles in the sector.

The Capability Discovery Tool will help you to reflect on your capabilities and development needs (or those of your staff).

Learn more about and access the Capability Discovery Tool.


When it comes to learning, at IPAA NSW we believe in the following characteristics of excellence (click to reveal):

Proceeds in incremental steps via iterative design which alternates between phases of learning and doing

Responds to the needs of the learner, providing efficient, effective and customised learning pathways

In the requirements, time and location of learning, assessment and certification

Efficiently utilising time, space, commitment, resources and money with the learner in mind

Providing opportunities for all learners to acquire the same information, engage in similar interactions, and experience the same service

Create learning experiences that are connected to workplace issues, problems and contexts or learner’s professional aspirations and interests