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Policy Development: the Basics

Policy Development: the Basics

Tuesday 15th February 2022 (9:00am to 5:00pm)

Delivered via Zoom interactive workshop

Professional & Associate Members $745.00 (incl. GST)
Affiliate Members $850.00 (incl. GST)
Non Members $965.00 (incl. GST)

If you are a NSW public sector employee, then you are eligible for Affiliate membership free of charge. Click here to join.

This course is also available for in-house delivery. For more information please contact the Learning team on 02 8066 1900 or email [email protected] for a quote.

Course Overview

This course allows participants to develop the knowledge and skills required for undertaking research and analysis essential for developing and supporting policy initiatives.  This includes research, analysis of problems, formulation of outcomes, policy history, whole-of-government collaboration and citizen engagement and empowerment.

Learning Outcomes

  • Undertake basic policy data collection
  • Undertake relevant policy research
  • Categorize policy problems into basic tasks and activities
  • Identify and explain the policy formulation process and the research used
  • Use vocabulary appropriate to both professional and stakeholder audiences.

ZOOM Virtual Classroom

Our virtual classroom consists of a facilitator teaching the class to students who are dialled in remotely to the class session. Presentation slides and other digital files can be presented during the training session using the Zoom platform and the student may either focus on these resources or the facilitator. 

To enable connection, you will require the following set-up:
- Sufficient internet connection – Zoom is successful on a 4G network. Any network better than 4G will enhance the student’s experience;
- A PC with a web-camera, microphone and the capacity to run the Zoom application to allow the facilitator to better interact with students in the same manner as a traditional classroom; and
- Sufficient sized monitor or screen to support the number of students in the room.

"Randal has a wealth of knowledge and the practicalities that come out of a course like this are fantastic for early public service career people like myself."
Recent IPAA learner

3.9 out of 5 (based on feedback from 50 learners)

NSW Public Sector Framework Capabilities

This course is targeted at Foundational to Intermediate level. The following behaviours from the framework are covered:

Results: Deliver results

  • Seek and apply specialist advice when required.
  • Take responsibility for delivering on intended outcomes.
  • Use own expertise and seek others’ expertise to achieve work outcomes.

Results: Think and solve problems

  • Research and analyse information and make recommendations based on relevant evidence.
  • Be willing to seek out input from others and share own ideas to achieve best outcomes.
  • Research and analyse information, identify interrelationships and make recommendations based on relevant evidence.
  • Anticipate, identify and address issues and potential problems and select the most effective solutions from a range of options.

Benefits to your organisation

  • Ability of staff to actively undertake and explain research
  • Staff can enter into dialogues relevant to data collection and analysis

Benefits to you

  • Ability to explain and policy development and positioning 
  • Structured knowledge of policy development and its related fields of research, analysis and exposition

Course Facilitator

Dr Randal Stewart

Randal Stewart is an author, consultant and trainer specialising in public policy consulting and training, based in Canberra, ACT and Tweed Heads, NSW. Some of the emerging areas that Randal applies his experience include:

  • Public service policymaking in the digital age
  • Big data linkage to enhance research and overcoming bias in algorithmic regulation
  • Network governance and management for public service policymaking to engage and empower people in the policy process
  • Deepening outcomes-focused policy using new thinking, digital tools and new concepts and methods

Randal worked in politics at a young age starting as an adviser to federal and state politicians, observing politics from the inside. He embarked on an academic career beginning in development studies and living in the Highlands of PNG while researching a PhD on the coffee industry in PNG and Tanzania. Randal worked as an academic at the Australian National University, the University of Queensland and the University of Sydney.

Later he became a consultant and facilitator working with public sectors and with the governments of NSW, Northern Territory, Tasmania and extensively with the Commonwealth. His specialty is policy formulation and advice. He has worked in all areas of policy in the public sector, especially economic, regional and industry policy, as well as Indigenous and education policy. He has worked with most federal government agencies and many agencies at a state and local level. In 2020, Randal adapted his policy courses for online via ZOOM delivery and now offers face-to-face and online policy courses.


Randal has two podcasts of interest to all those who are obsessed with policy as much as he is. Firstly, a podcast called ‘Government Policy Articulated’ in which Randal reads Royal Commission, Public and parliamentary inquiry reports including on the Ruby Princess, Coercive control and COVID-19 hotel quarantine among many other topics. Secondly, ‘Researching Policy Articulated’, in which Randal reads a summary of cutting-edge policy articles and papers in short fifteen-minute podcasts.

Course Materials

All course materials (including the workbooks) will be made available through our digital learning space, Illuminate. Your Illuminate access details will be provided 7 days prior to the course date.

Other courses you may be interested in

Enquiries: For more information on our learning programs, please contact the IPAA NSW Learning Team on 02 8066 1900 or email [email protected].

15/02/2022 9:00 AM - 5:00 PM
AUS Eastern Daylight Time
Terms and Conditions

Payment is required prior to attending the event or course. Please contact an IPAA NSW staff member if an exception is required.

Payments - Online Events

If you have an outstanding invoice for the event, you will not receive a link to the live event. 

Online Events

Only people registered to the event can access the content. Do not share login details with people who have not registered to the event

Cancellation policy - Events
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the event – no penalty will be incurred
  • Cancellation received within 6-10 business days of the event – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the event – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the event are non-refundable.
Cancellation policy - Scheduled Courses
  • Cancellation must be in writing and confirmed by an IPAA NSW staff member
  • Cancellation received more than 10 business days prior to the start date – no penalty will be incurred
  • Cancellation received within 6-10 business days of the start date – 50% of the fee is payable
  • Cancellation received less than 6 business days prior to the start date – 100% of the fee is payable
  • No show – 100% of the fee is payable
  • Registrations received less than 6 business days prior to the start date are non-refundable.
Cancellation policy - Self-paced Courses
  • Cancellations are not permitted.

Note: If you do not cancel and do not attend and event or course, 100% of the fee must be paid.

Transfer policy - Events
  • All requests for transfers must be in writing
  • Substitute nominees may attend in your place where deemed appropriate; however, if a member wishes to substitute a non-member in their place the full fee will be payable.
Transfer policy - Scheduled Courses
  • All requests for transfers must be in writing
  • Your course registration can be transferred to another course without penalty if requested more than 10 business days prior to the course start date. Otherwise, the above cancellation policy applies. Transfers can only be requested when the course fee has been paid in full.
  • Transferring your registration to another person can be done at any time without penalty if nominee details are provided within a minimum of 2 business days prior to the course start date. Transferring from a member to a non-member will result in a fee increase in line with the non-member course fee.
Transfer policy - Self-paced Courses 
  • Transfers to another course are not allowed for self-paced courses.
We may in our discretion waive cancellation charges in exceptional circumstances, but we will not waive cancellation charges on account of work commitments.

Program Changes

IPAA NSW reserves the right to change programs/speakers/venue, or to cancel programs if the enrolment criteria are not met or when conditions beyond our control prevail. All registrants will be notified in the event of cancellation and their registration fee will be refunded.

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