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Taking Minutes that Count

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Taking Minutes that Count

Do you need to take minutes and provide meeting support?


Do you need to write minutes in support of your team? 

Could your work benefit from learning the skills and techniques to take accurate minutes and notes?

Knowing how to take accurate and concise minutes and notes is an essential skill not only for providing meeting support but also for supporting your personal career development. 


You will leave this course with the skills to prepare for a meeting, write clear and effective minutes, and how to review your minutes for accuracy and grammar. 

You will also understand the purpose of meeting minutes and the dos and don’ts when taking minutes during a meeting. 

You will learn through an interactive range of scenarios, case studies, exercises and group discussions.   

After completing the course you will have build skills you can apply immediately to your workplace. These include:

  • preparing and circulating minutes prior to a meeting.
  • understanding the purpose of minutes and the role of the minute-taker.
  • developing listening skills to take accurate minutes and notes.
  • writing minutes and notes and review them for accuracy.

NSW Public Sector Commission Capability Framework

Taking Minutes is for people at the Foundational to Adept level and you will develop the following capabilities:

  • Relationships: Communicate effectively
  • Results: Deliver results

The course is also mapped to IPAA’s working in the NSW government topic area. 

Please note: All NSW Public Servants are automatically Affiliate members of IPAA NSW and entitled to Affiliate rates. To activate this, sign up here.

Be at your best, for NSW.
Register now to secure your spot.

Terms and Conditions


Sponsor acknowledgement
This event is presented with support from our partners.
Monday, 06 November 2023 to
Tuesday, 07 November 2023
9:30AM - 12:30PM
Full Day Course | Professional Member: $845.00 | Affiliate Member: $950.00 | Non-member: $1065.00

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