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Skills for Success: Building Mentally Resilient Teams

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Skills for Success: Building Mentally Resilient Teams

Learn how to lead successful and productive teams.


Is this event for you?

Do you want to hone your management skills?

Do you want to communicate effectively with others, build resilience, and explore your management style?

Do you want to learn how to build highly productive and mentally resilient teams?

Our Skills for Success series helps you develop the foundational skills you need to succeed in your public sector career.

This series gives you the tools to thrive in our changing working environment. Designed in collaboration with your public sector leaders, our six-part series covers topics that help you do your job more successfully and the knowledge to support you to manage better in your responsibilities.

IPAA’s Skills for Success webinar series is delivered for free as part of our Cluster partnership arrangements.

What will you gain?

In this webinar, we will guide you through a self-reflection process to explore your management style.  

Apply techniques for building resilience and emotional intelligence to take your leadership skills to the next level. 

Recognise the characteristics of high-performing teams and apply these strategies to increase your capability as a manager and increase the productivity of your team. 

Don't miss out on this opportunity to develop your skills and enhance your career. 

At this interactive session, you’ll be able to ask questions and learn how to lead resilient and highly productive teams.  

Margo Blacklaw
Mental Health Awareness

Margo ran a very successful training business that she sold three years ago. She managed contract trainers, admin staff and marketers. She grew the business over about 15 years with about 40 training courses and most of her clients were NSW Government employees and NSW local councils. The business delivered courses in the areas of communication, leadership and dealing with stress. Margo is passionate about the area of mental health and the importance of early intervention (intervening early) to reduce the effects of mental illness. 

Her relevant qualifications include an Arts degree majoring in Psychology and Sociology and a Graduate Diploma of Education at the University of NSW, two year College of Holistic Counselling Certificate course, Accredited trainer in Leadership Effectiveness Training, trained in Non Violent Communication and the 5 day Mental Health First Aid Certificate Instructors Course. She is now a principal master trainer in Standard, youth, blended online and refresher courses. She worked as a media adviser to 2 federal ministers, as well as the Chief of Army. She has led cyber security and digital transformation campaigns.

Margo has been training for 20 years and she is well aware of the importance of engaging participants to make the course relevant and interesting to them. Margo ensures the group feels safe as some of the topics raised can trigger emotions for some participants. 

Anne Silver
Mental Health Awareness

Anne is a manager, executive and life coach, organisational development specialist and a skilled trainer who has helped countless individuals and organisations achieve high levels of success.

She has majored in Psychology at University, has Graduate Diplomas in Education and Counselling, and has completed Mental Health First Aid training. Her mission is to help as many people as she can to reach their full potential through education, increasing self-awareness and supporting them in taking the appropriate actions. Anne specialises in training managers to be the best managers they can be. She has designed and delivered many customised training programs and has a gift for breaking down complex concepts into easy-to-understand pieces.

She has trained and coached all levels of managers from director to front line manager in many different organisations. Anne uses her positive attitude, humour, and energy to encourage others to make changes and build confidence in their management capability. Her strength is to listen and pinpoint a client’s challenges, and then help to determine the best actions to take to deal with these challenges. Anne is also a Mental Health First Aider and has assisted managers to help their team members who are experiencing mental health issues.

How to register

If you are a NSW public sector employee, click here to become an Affiliate member free of charge.


Event Details 


 10:00AM – 11:00AM (AEST/AEDT)


 Wednesday 15 November 2023


 Virtual event via Microsoft Teams


 Affiliate / Pro Members: Free
 Non-members: $99

Be at your best, for NSW. 
Register now to secure your spot

Sponsor acknowledgement
This event is presented with support from our partners.
Wednesday, 15 November 2023
10:00AM - 11:00AM
Professional & Affiliate Members $0, Non Member $99
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