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Skills for Success: The Power of Listening

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Skills for Success: The Power of Listening

Discover the power of listening, to yourself and others.


Is this event for you?

Do you want to be more attuned to your own thoughts and feelings?

Do you want to adopt supportive listening and empathetic approaches to your communication with others?

In today's fast-paced and demanding work environment, the importance of good mental health cannot be overstated. It is not only vital for individual well-being but also plays a crucial role in fostering productive and efficient teams. 

Healthy minds lead to better collaboration, higher morale, and increased creativity, all of which contribute to a more successful and harmonious workplace.

Explore strategies to enhance the mental health of yourself, and those around you in just 1-hr. 

Our Skills for Success series helps you develop the foundational skills you need to succeed in your public sector career.

This series gives you the tools to thrive in our changing working environment. Designed in collaboration with your public sector leaders, our six-part series covers topics that help you do your job more successfully and the knowledge to support you to manage better in your responsibilities.

IPAA’s Skills for Success webinar series is delivered for free as part of our Cluster partnership arrangements.

What will you gain?

In this webinar, you will be guided through self-reflection questions to explore the mental health of yourself, and others around you.  

By the end of the session, you will have the fundamentals to incorporate strategies to promote good mental health within your team.

Don't miss out on this opportunity to learn how to better support yourself, and others. 

At this interactive session, you’ll be able to ask questions, so come ready with a curious mind and eagerness to learn.

Facilitated by:
Melanie Bonifacio
Client Education Senior Specialist, Risk Education Express
Insurance for NSW, icare

Melanie joined icare in July 2019 and is currently responsible for delivery of injury and risk prevention education to those we serve. This includes the design and facilitation of education programs addressing WHS risks and finding innovative solutions to embed learning.

With 18 years’ experience in WHS consulting and workplace education with organisations, Melanie is an advocate for enhancing best practice WHS in the workplace across both physical and psychosocial risks. Her strengths include facilitating growth opportunities and behavioural change for individuals and organisations.

Prior to icare, Melanie worked with a professional services firm strategically working with clients to create or improve WHS and wellness programs. Working with a range of national businesses, industries and bodies, she is adept at working with organisations to quantify and manage risk with complex business demands. Industries whom Melanie has acted for include health, transport, manufacturing, retail, professional services and aged care.

She has held both senior consultancy and management positions both at icare and prior to joining; including managing a multidisciplinary team across workers, private health and salary continuance insurances. Melanie also has extensive stakeholder and project management experience.

Melanie is a Principal Mental Health First Aid Instructor, facilitating over 60 programs to date. She has also held a Master accreditation.

How to register

If you are a NSW public sector employee, click here to become an Affiliate member free of charge.


Event Details 


 10:00AM – 11:00AM (AEST/AEDT)


 Tuesday 5 March 2024


 Virtual event via Microsoft Teams


 Affiliate / Pro Members: Free
 Non-members: $99

Be at your best, for NSW. 
Register now to secure your spot

Sponsor acknowledgement
This event is presented with support from our partners.
Tuesday, 05 March 2024
10:00AM - 11:00AM
Professional & Affiliate Members $0, Non Member $99

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