Learn the skills and techniques to succeed in your next negotiation.

IS THIS COURSE RIGHT FOR YOU?

Are you involved in negotiations and keen to gain the skills and techniques to succeed?

Would your work benefit from a deeper understanding of negotiation styles and moving towards an amenable outcome for both parties?

Negotiation and influencing skills were identified by your public sector leaders as one of the Skills for Success that all public servants now need. A strong command of negotiation and influencing skills will put you in good stead for any future leadership role where you drive your organisation’s priorities.

If you are keen to take your negotiation and influencing skills to the next level, don’t miss this course.

WHAT WILL YOU LEARN?

You will leave this course with the skills and confidence to apply a range of negotiation styles and achieve leverage through standards and benchmarks.

You will also explore the importance of planning and preparation before your next negotiation, and how to identify and value concessions.

In this practical one day or two half day course you will work through a range of case studies, role plays and self reflection with your fellow learners.

You will finish this course knowing you can:

• identify early opportunities to shape your next successful negotiation.
• identify negotiation styles and preferences and how they contrast to others.
• apply a universal negotiation framework to a range of situations.
• identify and apply the five key ingredients that drive successful negotiations.
• identify favourable standards and benchmarks that increase leverage.
• demonstrate how to refute the other party’s standards and benchmarks.
• identify the importance of distinguishing and valuing concessions and how to trade these towards achieving an agreement.
• identify and explain when and how to move towards securing a fair agreement for all parties.
• identify and demonstrate techniques to close a negotiation and lock in an agreement.

NSW Public Sector Commission Capability Framework

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