Learn the tools and techniques to make your next decision count.

IS THIS COURSE RIGHT FOR YOU?

Are you keen to move into a decision making role and want to develop the skills to set yourself up for success?

Would your work benefit from a deeper understanding of best practice decision making and problem solving in a public sector context?

For anyone keen to sharpen their analytical skills and ensure that your next organisational decision is right one, this course is for you.

WHAT WILL YOU LEARN?

You will leave this course with the skills and knowledge to support effective decision making and problem solving in a public sector context.

You will explore how to define and dissect problems and opportunities to make defensible and well informed decisions.

You will also refine your skills in collaboration, consultation, and stakeholder engagement, and examine real world case studies and examples facing the modern public sector.

You will finish this course knowing you can:

• demonstrate brainstorming and facilitation techniques to elicit insights and interests from relevant stakeholders.
• employ proven models and frameworks as part of the problem-solving process.
• analyse and enhance public sector agency decision-making processes.
• manage and employ structured solution-seeking processes to foster public service innovation.
• develop influential presentations to public sector stakeholders and decision makers.
• apply effective presentation and influencing skills.

NSW Public Sector Commission Capability Framework

This course is offered in-house only.

Benefits of an in-house course are:

• Collaboration and team building.
• Cost effective employee development.
• Improving staff performance and consistency.
• Customisable for an additional fee. E.g. use of department policies or templates

Be at your best, for NSW.

Pricing

Please contact [email protected] for your personalised quote.