Do you need to develop confidence to engage in workplace performance conversations?

IS THIS COURSE RIGHT FOR YOU?

Are you a NSW public sector professional who wants to know more about engaging in successful workplace conversations?

Would your work benefit if you could use confidently and effectively prepare for performance and career development conversations?

WHAT WILL YOU LEARN?

You will leave this course with the skills to practise active listening, deal with emotions and understand body language.

You will learn how to handle difficult situations and conversations to achieve a positive outcome.

You will finish this course knowing you can:

• understand the neuroscience of performance feedback.
• participate in performance conversations with a growth mindset.
• manage your ‘state’ to achieve a positive outcome.
• identify and manage unconscious bias.
• identify and set future developmental goals.

NSW Public Sector Commission Capability Framework

This course is offered in-house only.

Benefits of an in-house course are:

• Collaboration and team building.
• Cost effective employee development.
• Improving staff performance and consistency.
• Customisable for an additional fee. E.g. use of department policies or templates

Be at your best, for NSW.

Pricing