Do you need to build and maintain stakeholder relationships?

IS THIS COURSE RIGHT FOR YOU?

Would you like to be better at building rapport and trust with authenticity and integrity?

Would your work benefit if you understood the essential concepts of engagement and collaboration and how to promote an agenda of better practice operation in your interpersonal relationships?

This half-day course will build your knowledge of stakeholder theory and give you the skills to respond to motivations and agendas.

If you manage engagement projects working across workgroups, branches, divisions, agencies, clusters and with non-government stakeholders, this course is the perfect chance to hone your skills and improve your performance.

WHAT WILL YOU LEARN?

You will leave this course with the skills to plan for collaboration and engagement including knowing the difference between engagement strategy and tactics.

You will learn the protocols that underpin the engagement and skills for managing relations.

You will develop your ability to measure your success around establishing a common purpose and an agreed outcome.

You will finish this course knowing you can:

• build relationships with internal and external stakeholders.
• improve organisational outcomes
• identify and address organisational risks more effectively.
• reduce operational costs.

NSW Public Sector Commission Capability Framework

This course is offered in-house only.

Benefits of an in-house course are:

• Collaboration and team building.
• Cost effective employee development.
• Improving staff performance and consistency.
• Customisable for an additional fee. E.g. use of department policies or templates

Be at your best, for NSW.

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