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Building Effective Relationships and Engagement

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Building Effective Relationships and Engagement

Do you need to build and maintain stakeholder relationships?


Would you like to be better at building rapport and trust with authenticity and integrity?

Would your work benefit if you understood the essential concepts of engagement and collaboration and how to promote an agenda of better practice operation in your interpersonal relationships?

This half-day course will build your knowledge of stakeholder theory and give you the skills to respond to motivations and agendas.

If you manage engagement projects working across workgroups, branches, divisions, agencies, clusters and with non-government stakeholders, this course is the perfect chance to hone your skills and improve your performance.


You will leave this course with the skills to plan for collaboration and engagement including knowing the difference between engagement strategy and tactics.

You will learn the protocols that underpin the engagement and skills for managing relations.

You will develop your ability to measure your success around establishing a common purpose and an agreed outcome.

You will finish this course knowing you can:

  • build relationships with internal and external stakeholders.
  • improve organisational outcomes.
  • identify and address organisational risks more effectively.


NSW Public Sector Commission Capability Framework

Building effective relationships and engagement for people at the Foundational and Intermediate Level and you will develop the following capabilities:

  • Relationships: Work collaboratively
  • People management: Manage and develop people
  • Relationships: Influence and negotiate


Course Details

This course is scheduled to demand.

If you are an individual, register your interest below and you will be notified when the next cohort is scheduled.

If you have a group of 5 or more, register your interest below for an in-house course and our Learning team will contact you.


Be at your best, for NSW.
Register now to secure your spot.

2 x Half day course  Professional Member:  $745.00 Affiliate Member:  $850.00 Non-member:  $965.00

Register your Interest

How many people do you have interested doing this course?

Individual (1-4 people)  Group (5 or more people)


Sponsor acknowledgement
This event is presented with support from our partner/s
2 x Half Day Course Professional Member: $745.00 Affiliate Member: $850.00 Non-member: $965.00

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