Do you need to produce high-quality, clear, and actionable documents that help stakeholders make quick, confident decisions?

IS THIS COURSE RIGHT FOR YOU?

Do you want to write high-quality documents faster and with less rework?

Are you writing in high-volume, high-pressure environments where decisions need to be made fast?

Do you want your documents to move smoothly through approvals?

Do you want your writing to prompt clear, timely action?

Do you want to feel confident shaping tone in emails and correspondence?

Are you curious about how AI can quickly and effectively polish your work?

Are you looking for practical feedback to take your work to the next level?

WHAT WILL YOU LEARN?

You will learn a practical method for drafting decision-ready documents that are easy to read and process. This approach reduces review cycles and supports fast, confident decisions.

You will learn through realistic scenarios, examples and the facilitator’s practical writing tips.

You will receive feedback on your work from peers, the facilitator and, if allowed in your organisation, AI tools.

After completing the course, you will be able to:

• plan and prioritise content quickly using a structured, repeatable method
• reduce cognitive load for readers by placing the right information in the right order
• apply concise writing and formatting techniques to boost readability and comprehension
• use tone deliberately in emails and letters to encourage constructive collaboration with stakeholders
• use AI appropriately to review and polish documents efficiently
• develop appropriate AI prompts
• develop a library of AI prompt templates
• offer and accept peer review feedback.
  
  

NSW Public Sector Commission Capability Framework

Government Writing with Practical AI is for people at the Foundational to Adept level and you will develop the following capabilities:

• Relationships: Communicate effectively
• Relationships: Influence and negotiate
• Badge will be provided on completion of the course

The course is also mapped to IPAA’s working in the NSW government topic area.